100% CUSTOMER FOCUS & EASY 60 DAY RETURNS
If items have been incorrectly sent by ourselves, postage will be refunded, the item uplifted and a replacement sent out free of charge.
If you need to return an item which has been incorrectly ordered, then the customer will be liable for the return postage.
Items may be returned for a full refund within 30 days of purchase , the items and it's packaging must be in as new condition. The customer is liable for the cost of returning the item to us.
Payments
We accept Visa and Mastercard & American Express, Maestro & PayPal.
High Value Foreign Orders: We can accept payment by card when the card is 3D VERIFIED, if using paypal you should have a PAYPAL VERIFIED ADDRESS. Sometimes we will insist on Bank Transfer for Security Reasons, if we do
Our Bank Details are as follows:
Bank Name : DANSKE BANK
Bank address :45 - 48 HIGH STREET, PORTADOWN BT62 1LB
IBAN: GB20 DABA 950613 90068896
SWIFT CODE: DABAGB2B
SORT CODE: 95-06-13
ACCOUNT NUMBER: 90068896
A/C NAME: CROSSAN MOTORCYCLES LTD
Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
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Financing
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Pay Later in 3 interest-free instalments
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
Pricing
It is the case that despite our best efforts, genuine pricing mistakes sometimes happen on websites. We are under no obligation to supply a product to you at an incorrect (lower) price, even after we have sent an order confirmation e-mail. If the price has been put on our website in error. This is simply to protect ourselves against Obvious mistakes which thankfully do not happen very often.
Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Neither submitting an electronic order form or completing the checkout process constitutes our acceptance of your order
If we are unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
We will always keep you up to date with the progress of your order by e-mail
Our Right to Vary these Terms
We may revise these Terms from time to time in the following circumstances:
(a) changes in how we accept payment from you;
(b) changes in relevant laws and regulatory requirements;
(c) where it is reasonably necessary, we may change the courier/postal service selected by you for delivering the Products to a different courier/postal service provided that they deliver a materially similar service to the one selected by you.
Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
Whenever we revise these Terms & Conditions, we will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.
Contact Us
If you need to reach us, please email, if an order query use order number in subject line